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    Entries by jules (973)

    8:53AM

    Rant of the Day - Cell Phone Callers

    Why is it that people can take such liberties when calling a cell phone number?
    Any time of the day or night.
    Any amount of times in a row.
    Regardless of importance, someone will call a cell phone 5 times in a row, never leaving a message, just hanging up and redialing at will. Feeling like a semi-automatic rifle shot.

    No amount of *ignore* seems to trigger the appropriate reponse.

    Is it because a cell phone carries a different respect than a land line?
    Is it assumed that the phone is off, until it's turned on?
    Does a cell phone convey the message of *I'm always available*?

    The wiz's cell phone starts ringing by 8 am most days. It's a predictable pattern, cell phone, home phone, cell phone. Only a message gets left after the 3rd attempt.
    For the love of the sweet baby jesus. Respect the phone, regardless of its status - wireless or wire line.

    I'd love my wireless carrier [or cellphone manufacturer, for that matter] to create an enhanced ignore option. One that delivers 120 volts of unadulterated electricity to the caller's ear.

    Yes, I'm the one who hits the ignore button. Ahem.
    9:30PM

    Rogers Pulling a *Comcast*?

    I’ve been reading with interest and trepidation the challenges that Comcast is enduring, with regards to controlling the types of applications its customers are allowed to use on its internet service. Specifically, P2P sharing programs.
    Over the weekend, I was chatting with friends about this, and they are actually seeing the same problems with Rogers Internet Service. New problems.  Serious problems. No P2P file sharing whatsoever. Nada. Zip. Zilch. Any packet tagged as a file share goes into the neither world.

    The Globe and Mail has an interesting take.
    So does the Associated Press [via afterdawn.com]
    And Boing Boing covers the story as well.

    Ahem - Mr Rogers - are you watching. Bad publicity. Very bad.
    For a while, Rogers was in the news for “traffic shaping”, but the controversy died down (last summer I was able to download via Bit Torrent from my Rogers Internet service.) Alas, now it seems that no amount of torrent traffic is acceptable. Tests are going on this week to confirm.

    Aie. First silly expensive data plans on cell phones, and now traffic shaping rearing its ugly head.
    It’s going to be an interesting 4th quarter to 2007.


    12:37PM

    Inappropriate Advertising on Social Networking Sites?

    It’s a bigger deal than one might think - having racy or inappropriate ads in your social networking site. It’s already happening on Facebook….and Alec Saunders has picked up on it.

    But it’s becoming a much bigger deal globally… especially with Google’s foray into the social schene with Orkut.com
    I tried Orkut, as one of the first social networking applications, and I didn’t really fall in love with it.  But folks in Brazil certainly have. 

    Orkut is in the Top 5 of sticky websites, with more than 32 billion page views.  It’s no wonder Google wants to stick some advertising on it.  The problem arose when a goodly portion of the ads were *very* adult oriented, and in some cases, illegal.
    The Wall Street Journal has the whole story on what’s going on with Orkut and Google.
    it doesn’t make sense that Google can’t keep track of ads that are good and ads that are illegal. I’ve never googled something and come back with an ad that’s even remotely bad taste…. Methinks it’s got more to do with Orkut’s back end than Google’s.

    7:58PM

    I'm Not Talking about the CRTC



    But there are folks who ARE.
    There are some very interesting discussions happening right now that can change the face of Canadian Telecommunications - everything from voice to long distance to the pre-paid cards you get for international phone calls. Even those underlying services that could be part of how you get internet access.

    Everything is up for debate right now, as the CRTC decides what services should be essential, and mandatory to sell, and what services could become de-regulated, and *optional* sale services.

    Still, I'm not talking about it.

    Mark is. Alot.
    The Canadian Press is.
    The CRTC is.
    MTS Allstream is.
    The Public Interest Advisory Centre is.
    Deidre at the Ottawa Citizen
    is.

    I'm not.
    Nope.




    7:39AM

    They Don't Make Dentists Like They Used To

    Growing up in a small, rural community in Southwestern Ontario, the only dentist within 50 miles was my dentist. He knew the community by their teeth.  Who had dental plans and who was a farmer. Who needed the gas and who was going to need braces in 5 years.

    23 years ago, my sister and I were his first “brace cases”.
    Because we came from a farming family with no dental benefits, we received the benefit of being his guinea pigs, and a discount on what traditional braces would have cost in the big city.

    The excitement of getting braces when one is young can never be measured. For 2 years, I was clad in silver, and then silver and elastics, until finally I was down to a removable top retainer, and a fixed, semi-permanent bottom retainer. I managed to grow out of the top retainer, but the bottom one remained with the expectation that it would be needed to keep everything in place when the wisdom teeth made their appearance and subsequent [ouch] departure.

    I lived with the bottom retainer, silver bands circling two bottom teeth, with a wire bar adjoining them for 22 years all told. It was old school. All the dentists that came after my first one were intimidated by that retainer. Remove it? No Way. Go back to the original dentist who installed it.  “We will work around it.”

    That retainer became a part of me, showing off in big smiles, making children laugh, keeping my tongue occupied in times of quiet.

    Until this week. And the glue holding one band to one tooth finally released. With a little persistence, I was able to take off the glueless band, and the wire, leaving one lost silver band stranded alone.  Now, my new dentist is going to have to figure out how to disassemble what’s left of that retainer. I will be silver-less. Perhaps I can get a charm installed next, but I don’t expect it to be permanent, or to get a discount on it. They certainly don’t make dentists like they used to.

    1:54PM

    Twitter?

    I've never fallen onto the Twitter bandwagon.
    Does anyone really use it? Is there any inherent value yet?
    Of course, there are a zillion people twittering.
    But is there value in the noise, or is it twitter for twitter's sake?
    I have enough of a challenge keeping up with people's status in facebook, and atleast that's on the verge of being a static application. The idea of 1,000,000 twitters bugging me is akin to being pestered in IM.

    Am I a twit for not using twitter?
    :-P


    Technorati Tags:
    8:05AM

    Searching Trends

    In the past week, the top 3 searches to jules.ca have been:

    • Anything webkinz related (from wanting free codes to knowing if the site was down)
    • Anything Tim Horton’s related (from wanting to know about payment methods, to the new Tom Horton’s Master [loser] Card
    • Anything Shopper’s DrugMart Related (from finding an email address to knowing if they sell Webkinz)
    Curious - Another big result was wanting to know what US vendors are now shipping to Canada.  Apparently the currency peaking really has more Canadians interested in on-line shopping…. and it’s about time!  Now really, who wants to stand in line, along with all the other great unwashed masses to buy things that you could easily “click click click” in the comfort of your home.  No sweaty forehead, no kids crying, no silly people wearing on your nerves. No long wait times in lines.  At some point, I would think that the traditional stores will/should start feeling the pressure from on-line vendors, and smarten up, or at least add another cash register.  There’s nothing worse than a big box store that has 10 registers, and only 4 of them are open, yet each of the open registers has a line 5 deep. Canadian Tire is one of the worst at this, [not counting Walmart - who is the ABSOLUTE worst]. I’ve given up trying Canadian Tire in-real-life, and have resorted to their online version.

    If I’m in ANY store now (not counting fast food, of course), and there is a line of more than 4 people, and there are multiple registers, I’m outta there faster than you can say Debit or Credit. I’m always good to be polite and tell people WHY I’m leaving, and I set everything down carefully, [usually close to the register] but I leave.

    8:32AM

    US Headlines Vs Canadian Headlines

    When the chickadees are over, we sometimes watch Fox News (or any US news channel) and talk about the foolishness of the US News Media, and how it’s more like a soap opera and not real life. We talk about only seeing the bad news, and never seeing the good news.
    The chickadees love the gore, surprisingly enough. It’s high drama, suspense and over produced, until we tell them that most of it is exaggerated.  They are old enough now to appreciate the difference between real news and US TV news.

    I’ve got 2 different sections in my Google Reader for News.  One for the US news (for when I’m in need for a drama boost) and one for Canadian News.

    Take a peek at the difference in the headlines:
    US: 25 Shiite militants killed
    Spain arrests Basque leaders
    US: 25 insurgents dead in Iraq
    Police blast into law firm, kill man who shot 5
    Police Kill Law Firm Shooter
    Track Olympian Reportedly Admits to Steroid Use
    Report: Marion Jones Used Steroids Before 2000 Olympics

    And
    Pirates Remains At Top of International Box Office
    Getting a grip on effective cancer treatment
    What’s Open And Closed On The Holiday?
    Rick Hillier: Rock star …
    Abella inducted into American Academy of Arts and Sciences
    Jobless rate dips below six per cent to 33-year low
    Record companies win music sharing trial
    New rules to make late-night shifts at BC gas stations safer

    I agree - if you are a drama starved kid - the top section looks like a fun adventure. But the bottom set is actually a better balance of what is going on in real life, with good and not so good balanced together.

    Me, I’m waiting for “What You Don’t Know About Your Toothbrush Can Kill You…. The Full Story at 11…”





    7:43AM

    The 30 Minute Meeting Movement

    Over the past 3 weeks, I've begun to become accustomed to double and triple bookings in my calendar. Sure, I just juggled or declined a few, but most are reasonable meetings. Yesterday was a milestone - quadrouple over booking.

    Did you hear the sound of my head hitting the floor?

    Now I acept every meeting (within valuable reason), and send back the acceptance of either: "I am available for the first 30 minutes" or "I am available for the last 30 minutes" of your meeting.  Please send me an agenda so that I can be prepared and make the most of the time available.

    My boss got 30 minutes on Monday.
    He will get another 30 minutes on Wednesday.

    It feels good. In the past week, there was only 1 meeting that I attended for longer than 30 minutes, and it was on-line, collaboratively building a customer presentation with 2 other people.  It was the best use of 90 minutes ever.

    I should be able to maintain the 30 minute meeting movement. I'm not really looking forward to having to shorten it to the 20 minute meeting movement.

    What do YOU do when you are double booked? Do you want to embrace the 30 Minute Meeting Movement?
    6:17AM

    Day 10 and Counting.

    I’ve been bumbling around the past week, nursing a bruised rib. Being an Aunt is a hard job, babies are dangerous.

    But I was expecting this weekend, now that the bruise has receded, for the rib in question to stop causing such excruciating pain. Alas, it seems that the bruise was protecting me from the rib’s wrath. Now, 10 days post injury, the rib actually is in *worse* condition than ever.

    A quick Google search landed me on a mountain biking injury page. [No, I wasn’t taking the baby mountain biking.]
    Apparently ribs take forever +1 day to heal. And even then, may still lash out at you when you least expect it. That’s just not right, on so very many levels. The average healing time is 3-4 weeks. I might as well have pulled a groin.

    Sneezing, hiccups - especially those nasty ones caused by a cold can of Coke, laughter, and rolling over while sleeping are all inflaming my rib. These are also all activities i could do a few dozen times a day.

    At this rate, I may not have a decent night sleep for another 20 days. And me, I’m just the Aunt ;-)


    7:43AM

    When We Believed We Could Fly

    At one point in time, we all went through the believe of invincibility, courageously performing ridiculous antics for the benefit of the crowd and our own immature egos. We believed that nothing bad could ever happen, and taking risks was part of our everyday existence.  In fact, a weekend wasn’t complete without an outrageous account to retell on Monday.

    Now, of course, we are grown, and timid, and more aware of the repercussions and implications of our actions. We think about consequences, we review potential outcomes before attempting a risk. I don’t remember changing, it must have happened when I was asleep. Apparently I’ve grown-up, somewhat.

    The recent stories this week of kids [and I really mean boys] spraying each other with Axe body spray, and then lighting themselves on fire initially made my head hurt.  The stupidity, the juvenile antics of teenage boys trying to impress their friends and retain their position on the high school popularity ladder. And then I remembered….. When you are fourteen, you can’t possibly be afraid of things you haven’t thought through.  And when you are fourteen, most of the things you do aren’t well thought out.

    I remember.
    I remember stopping a girl who would one day grow up to be a beautiful finalist in the Miss Teen Canada pageant. Stopping her from filling her mouth full of hair spray so that she could then blow it out, lighting it on fire as she exhaled, thus becoming a fire-breathing dragon.


    That was over 20 years ago.
    When we too believed we could fly.

    The current trend isn’t anything new or troubling, or something to have school-board administrators any more up in arms about than usual. The only difference - now the whole world knows when you make an error in judgement. Instead of just your friends knowing of your accomplishments and failures, the whole world knows. And comments. The joys of growing up with the Internet.

    9:00AM

    A Plethora of Saturday Content

    Oh joy Saturday. With a plethora of possible content at my fingertips, it's impossible to make a decision on which direction to go in.

    Their Caledonia house is no longer a home
    A "backwards day" scenario whereby the Ontario Provincial Police and the Ontario government have given up trying to protect an Ontario couple who are experiencing the misfortune of having their home behind a Native Canadian barricade in Caledonia.  Left to their own defenses, the couple has finally taken a page out of the Native Canadian playbook, gotten a good lawyer and is suing the government and police.

    Canadians Sue over Cell Phone Access Fee.
    This kerfuffle seems to rear it's ugly head every few years...A group of well meaning Canadians band together to try and stick it to the Canadian wireless carriers, trying to figure out if the network access fee charge is really for network improvements, or is simply a cash grab. This time though, an industrious lawyer has hyper-jacked the charge into a Class Action Lawsuit that carriers are going to have a tougher time burying. More and more cell phone toting Canadians jump on the bandwagon, hoping to grab their share of the bounty.  Could this be another example of taking a page from the Native Canadian playbook?

    Glencoe Fair Rocks Rural Village
    If you find yourself in Middlesex County this weekend, the 131st Annual Glencoe Fair opens,  expecting to draw crowds to the small, Southwestern Ontario village numbering in the thousands.  With a Demolition Derby, Midway and the ever popular Baby show, the weekend is expected to offer something to please everyone.  Not to be missed: The Country and Western Video Dance. Be sure to try the Souvlaki, and don't forget to buy a ticket for a chance to win your very own steer from the Fair Board. Alas, no one is getting sued yet in Glencoe - but the weekend isn't over yet.




    9:22AM

    Bringing Customers Closer to the Source

    The phenomenon of blogging, and to use the over-used term of web 2.0, has had the magical ability of bringing customer and service provider more intimately linked together than ever before.  I'm consistently amazed and impressed when I write about a service, a product or an organization, and the said entity contacts me directly with feedback.  Amazing feedback.

    10 years ago consumer feedback occurred in a vacuum. Now, with participatory consumerism, you can be as close as one click to the consumer, and vice versa.

    Case in point, my recent article on well.ca resulted in a personal email from their product team, and a huge smile on my face.  The fact that they are paying attention to the internet,and actually participating in the conversation is just one indication of how we are advancing in a consumer based society.

    Thank you for the smile, well.ca folks!! You are certainly not the standard model of a drugstore! :-) I hope more service providers take notice, and begin the conversation as well!


    7:23AM

    It's a Fog Day!

    If you grew up in the country, today is the kind of day you dreamed of as a kid. Foggy. Foggy meant that the school busses were going to be delayed.  We would hover around the phone until the call came - School busses are going to be delayed 2 hours. Whoot!  And then, if the fog hadn't lifted by 10 or 10:30 - another call - the school busses are cancelled! It was awesome. No school, and nice enough outside by noon to have the whole day to yourself.

    If you were a town kid, you still had to walk to school - and it would likely be pretty lame - considering more than 70% of the students were on the busses.

    I miss fog days. No bus driver in their right mind wanted to drive on a fog day. The school board created rules around fog to keep kids from being smucked on the back roads by trucks, cars, tractors, trains and errant bovines.  If you're standing at the end of your laneway, and it's foggy, you are likely ripe for a smucking.  If you're already on the bus, there are likely 4 train tracks you've got to cross between your house and the school. In the back country, they don't have those new fangled wig wags to tell people that a train is imminent. In fact, in the back country, they add another element of challenge, and make sure that there are trees that come right up to the road, so you can't even get a good look down the tracks to see if the 7:40 from Windsor is on time or not.  Your only chance is to get up enough speed a few miles from the crossing, and barrel over the tracks, hoping that all is clear.

    Of course, even in the country, busses stop at railway crossings.
    10:33PM

    An Open Letter to Rob Zombie

    Dude: I’m sad.

    I can’t tell you how excited I was to learn of you doing a new movie, and a remake off Halloween, no less.  What a wicked vehicle to show off your non-traditional directing [read: creepy as hell] and innovative scariness.  I’ve been wondering what happened to you since House of 1000 Corpses and The Devil’s Rejects

    Tonight was the first time I went to a move because I loved the director.

    Alas, Rob, you’ve let Hollywood get into your head.
    I was optimistic in the first scenes, and jittery with Sheri Moon-iness…. “Special” appearances of  some of the rest of your crew kept me thinking the movie was going to turn around…

    All I feel is ripped off. You cheated me out of the action scenes with camera jitter and panning away from the action.  Anyone can make a crowd scream with a Bogey Man popping out from behind a door.  That’s not the Rob Zombie I know.

    Nothing says real terror more than having to run through a field in a bunny costume. Now that was some good horror directing. I’m not even kidding. I still get uncomfortable thinking about those damn bunny outfits.

    I sat in an audience of 14 year olds, just waiting for them to beg to get out of the theatre, terrified by what you were going to show them about the real world of horror.  Instead, I felt like I was stuck in a Hilary Duff concert.  Teenagers screaming, and a production that was simply badly produced with mass media appeal.

    I wonder though, in the IMDB, Halloween is rated R, but in my Canadian theatre, it was just 14A…. perhaps all the good stuff is still to come?  Is there an unrated version that you are going to save for the folks who appreciate you? Are Canadians just tougher than Americans (ok, I jest, sort of)

    Dare I even think about trying Grindhouse?

    7:36AM

    Just the Kick that Shoppers Drug Mart Needs

    Well.ca launched this week, pushing the envelope on Canadian Heathcare Retail. Not only a new resource for over the counter medicines, heath products and illness prevention, well.ca also has a full suite of beauty and skincare products!
    Anything that you might have had to go into Shoppers Drugmart for, you can now clickity click and order.

    $3 for shipping anywhere in Canada.
    Holy.

    If Well.ca also can integtrate a customized mailing list, lettting me know when the products I use regularly are on sale, I'll let it keep track of my favourite products, and then it'll also have one of the most innovative marketing directories in the country.

    An additional tidbit: Well.ca is from Guelph!  How fantastic is that?

    Go Well!!
    Take that, Shoppers Drug Mart.

    7:37AM

    September 11, 2007 - Where Do We Go From Here?

    It was sunnier out 6 years ago.
    And warmer.
    I was being all salesy and on my way to see a  customer about a big honking internet pipe.
    We ended up just watching the news in her office lobby.
    And then I went home.
    I think everyone went home that day.
    I couldn't go back to the office as there were UN delegates being chaperoned there.

    I sat in my backyard, and listened to the silence of a thousand grounded airplanes.

    It's been 6 years.
    Do we know any more than we did 6 years ago?
    Can the governments make any more dizzying announcements about accountability, responsibility and motive?
    Are we any closer to any resolution, or do we simply carry on, hoping that it was just a co-incidence and an excuse to invade a country who had what the US wanted. Was it a money making scheme between the Bush Family and the Saudis?
    Ah - I'm beginning to sound like Michael Moore.
    Still - so many questions, and so little effort put into finding the answers.


    7:16AM

    All You Need to do to Get a Crowd to Scream is Yell the Name of Their City

    …. and so goes the concert mantra of Hilary Duff. When in doubt of what to say next, holler *Torontooooo*.

    In a venue packed to the rafters with pre-pubescent girls in pigtails, glitter and, for some reason, trackpants, it was an ideal event to take 2 someones who were 7 and 9.  We fit right in. Not like the fellow in front of us in the ticket queue, mysteriously aged and dressed in black, until his girlfriend showed up, and we breathed a sigh of relief.  It’s hard to think about twenty something males going to a Hilary Duff concert on their own.

    A lengthy delay gave the crowd ample time to buy the requisite glow sticks, and when the lights finally wend down in the Ole’ ACC, the audience was replete with neon fireflies.  That visual effect by itself made the drive downtown worth it.

    We were surprised to know so many songs, despite the fact that there are 2 tweeny-ish girls in our house most of the time.  It was after the 3rd song that we realized that YTV plays most of Hilary’s music videos between TV shows.

    I’ve got tinny ears at the best of times, and spent a few songs disappointed that I couldn’t hear what Hilary was singing, the lyrics lost in waves of instrumental melodies.  When I whispered my disappointment to the Wiz, he said he couldn’t hear her either, and we chalked it up to an intentionally blurred sound effect.  Apparently The Duffster needs some serious post-production work.  But the kids didn’t mind.  Thousands of screaming girls, singing and swaying and waving those glowsticks like crazy.

    But I’ve got to wonder, if you are the type of performer that requires such post-production work, why would you go on tour? Simply hoping that your audience doesn’t notice that your voice in real life is blurry, or that they are immature enough to realize that concerts don’t normally sound the way that yours does…..

    Bah - the kids loved it.

    It was essentially a kid’s concert, considering the audience and atmosphere.
    But how does Hilary move up the foodchain? What happens when she gets to be in her late 20s and is tired of being a children’s entertainer? How does she get from here to there?  She’s got to walk a very fine line right now, squeaky image, song lyrics that are fun, uplifting, motivational and directed to elementary school girls. It’s not only the kids that she’s got to impress, it’s their parents as well.   At some point, she’s going to need to morph into a Christina Aguilera to continue her entertainment career. Gulp. Look out tweenies.


    7:28AM

    Picking the Right Wireless Horse to Win the Race...

    The Globe has a good article this morning on the differences between the Canadian Wireless Carrier's networks. With wireless number portabiity launched and available, it's good to know the differences.

    The article focuses mainly on international roaming, which is easier done with a GSM phone. One point that's missed in the whole comparison is the fact that the CDMA networks that Bell and TELUS has are now faster for data transfer than the Rogers GSM network. So - are you a traveller, or a data streamer?

    reportonbusiness.com: Telus to keep wireless system
    7:36AM

    Your Ever Shrinking Digital Privacy

    This morning, Facebook announces that your profile will be findable in search engines in a month, giving you time to batten down the hatches before the hordes descend on you.  So long to funny and inappropriate Facebook profile photos, now that your boss and your future bosses can search to see if you've got an inappropriate dark streak hiding in your closet.  Of course, you can choose to completely lock down your profile, but even the shyest of us wants to be found by someone. 
    I cannot say it enough: "Know where you are, and act accordingly.  The line between digital and analog has almost disappeared. There is no more anonymity on the internet".

    This is just another cog in the machinery destined to make you more visible on the internet. Rapleaf, a people finder, is able to aggregate a goodly chunk of social networking content to put together a digital reputation of you.

    Meanwhile, just yesterday, wikiHow had an article on "How to UnGoogle Yourself". ZDNet's Stephanie Olsen has a compelling article on the dangerous side effects of these personal information aggregators.

    The race is on, with folks trying to wipe their dirty digital feet before the footprints become tracked all over the public internet. 

    All this being said - I tried Rapleaf, and it didn't find any information on me, but I haven't given up. These tools could also be used to help clean up the annoying bits of digital dandruff you leave on the internet.  I un-googled myself yesterday, and managed to kill off 3 instances of myself that I had forgotten about.  Perhaps someday, there will be just one me again, the analog one.