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    Thursday, October 5, 2006 at 6:54 PM
    6:54PM

    « Vonage Forums - Inside News for Customers - WOW! »

    DateThursday, October 5, 2006 at 06:54PM
    Curious, in my research of Vonage, and how to best provide a consultative strawman for a new solution I'm working on, I stumbled upon the Vonage Forum.

    Despite it having no direct ties to Vonage, it does a *really* good job of having the right info, at the right time. I poked through the Vonage Canada Community forum, and found that the biggest challenge was being able to complete 1-8XX calls. Not to worry wee vonage folks, that could be old news soon.

    Considering it's an independant site - it completely rocks. My money is on it getting bought by the vonage folks, simply for the quality of service and voice it provides for the vonage customers. I'm thinking customer service 2.0. Now all it needs is a blog!!! :-)


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